samsung tv out of warrenty

There is no special eu warranty just the Sale of Goods Act. Do a search on the forum, sorry can't paste links on phone.

However, Did you buy the TV as a consumer? Makro is a wholesaler

Don't assume the newspapers are correct, check out the news section of this site.

At a guess, probably, because you would rarely expect a brand name TV to last just a couple of years.

Have you gone in to see Makro yet? Face to face may be initially better than writing a letter.

Be prepared that you may have to prove it was faulty at the time of sale (as it is older than six months) so be prepared to get a TV engineer to look at it. Might also be worth putting the model number into google to see if this is a common fault that a lot of people have noted.

Finally, don't let them suggest you go to the manufacturer. You bought the item from THEM, so that is who your contract is with.

The information pages on this site are pretty exhaustive, so you'll find most of what I have just said (and more) in them, so they're definitely worth a little bit of your time to read.