Hi,
I am wondering if anyone can help me with a question I have about my O2 contract.
I have a Blackberry and it has broken down three times, each time I have taken it back and they have sent it of for repairs, and never offering me a replacement phone.
This is a business phone and they did not care that I could lose money and clients.This third time I have demanded an upgrade and they have said they will try "their best" to get it me and they have also sent the phone off for repairs.
Can anyone tell me if I am allowed to demand both phones as I have been paying for the BlackBerry with this contract and the upgrade will be paid for on the remainder of the contract.
Any help will be appreciated
Thanks
Daniel.
I am wondering if anyone can help me with a question I have about my O2 contract.
I have a Blackberry and it has broken down three times, each time I have taken it back and they have sent it of for repairs, and never offering me a replacement phone.
This is a business phone and they did not care that I could lose money and clients.This third time I have demanded an upgrade and they have said they will try "their best" to get it me and they have also sent the phone off for repairs.
Can anyone tell me if I am allowed to demand both phones as I have been paying for the BlackBerry with this contract and the upgrade will be paid for on the remainder of the contract.
Any help will be appreciated
Thanks
Daniel.