Ofcom to clampdown on companies using machines to bulk-call consumers but failing to connect them to an agent when they answerCompanies that plague customers with silent calls could face fines of up to £2m under government proposals unveiled today.Silent calls occur when call centres use...
Silent calls fine raised to maximum of £2m (external link to Guardian Consumer Affairs)
Silent calls fine raised to maximum of £2m (external link to Guardian Consumer Affairs)