This is not just any delay, this is an 'unacceptable' M&S delay

Tony

What Consumer Founder
Apr 7, 2008
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Bolton
After months of eating off trays because Marks & Spencer failed to deliver her furniture, a reader discovers just how far the threat of cancellation can get youEilish Slater's house has been somewhat minimalist since her family returned from New Zealand in June. Her son spent the first two months...

This is not just any delay, this is an 'unacceptable' M&S delay (external link to Guardian Consumer Affairs)