After owning my brand new car for 3 months I parked it, 10 mins later it hit a house. The hand brake failed. since then (5wks so far) it has been in the garage at the dealership awaiting a decision as to who to is responsible to pay. I have paid nearly £200 on temporary insurance for the basic lowest model car the dealership has given me. I have continued to pay finance and obviously paid road tax for a car I cannot use. I feel the handbrake was not fit for purpose and the timescale and cost to myself are unacceptable.
What do you think? I ring them daily and just keep getting told there is no decision yet. When I ask to speak to a manager they tell me there is nothing they can do!!!!
Sharon
What do you think? I ring them daily and just keep getting told there is no decision yet. When I ask to speak to a manager they tell me there is nothing they can do!!!!
Sharon
