Mobile phone company went in to liquidation

Hello,
The mobile phone contract that I was with last year came up for renewal in February of this year which I took. In May the company went into liquidation and all contracts were passed over to another bigger company (they were already the network providers, but not who I signed the contract with). The contract I had with the first company I got 750 units, which could be used for either texts or minutes, for £25 a month. Now that I have been moved over to the bigger company I am only getting 500 minutes and 100 texts for the same price, which means I am suddenly going over on my bills. I have rung the company but all they could offer was 150 minutes and 500 texts for the same price. Surely there must be a breach of the terms and conditions if I am not getting what I signed up for. What do you think?

Beth

I signed the contract with Dot mobile (a student mobile operator) I have now been changed to vodafone! Thanks for the link, I'll look in to it. Any more info/advice gratefully received.

Thanks again
Beth

Yes I asked and they said that they have matched it as close as possible, I did keep saying that it wasn't the contract I signed up for but she just kept repeating the same things. The manager is supposed to be ringing me at some point in the next 24 hours. Rung Ofcom they said that the terms and conditions of the old contract are nul and void, so basically can't really do much about it. They did say that if I still wasn't happy after the manager rung I could write a formal letter to vodafone. Its all very confusing!

Beth

Well the manager didn't ring me back within the 48hours that I was told. Rung vodafone back to remind them. The operator was really nice and said he would look at price plans-came back with one for 600 mins and unlimited texts for £20!!! Why couldn't the first operator have done this? anyway I'm happy!

Thanks for all your help

Beth