118 directory enquiry numbers now cost more than a premium rate

[Tony]

Guardian Consumer Affairs

Since deregulation it’s become very pricey to use 118 connection services, as a reader’s aunt found out. But Ofcom is reluctant to actHilary Wagstaff’s 90-year-old aunt needed to finalise her bill from her water company after moving to a retirement community. When she tried to call Southern Water,...

118 directory enquiry numbers now cost more than a premium rate (external link to Guardian Consumer Affairs)