BA computer meltdown: 'Heathrow was the angriest place I’ve ever been’

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Guardian Consumer Affairs

Collapse of British Airways computer system leaves passengers facing disruption and frustration at Heathrow airportFor British Airways passengers, the disruption caused by the weekend’s computer system outages endured even when flights had resumed. Rose Drury, a childcare assistant from Leeds,...

BA computer meltdown: 'Heathrow was the angriest place I’ve ever been’ (external link to Guardian Consumer Affairs)