I ordered carpets and vinyl for my new house and were fitted in January 2020
I paid for good quality in the living room,hallway, landing and stairs,and a cheaper version for the bedrooms.
Had problems at first with all the vinyl which I got the fitters to come out and rectify on several occasions.
I then started to notice that the carpet on the stairs itself wasn't wearing very good,compared to the living room and hallway which I found was strange.
On closer inspection and having a second opinion.it was intact the cheaper carpet on the stairs apart from the bottom step.
The company are getting very slow to return my messages etc.
Can anyone please give advice.
Ps I'm paying for carpets on finance
I paid for good quality in the living room,hallway, landing and stairs,and a cheaper version for the bedrooms.
Had problems at first with all the vinyl which I got the fitters to come out and rectify on several occasions.
I then started to notice that the carpet on the stairs itself wasn't wearing very good,compared to the living room and hallway which I found was strange.
On closer inspection and having a second opinion.it was intact the cheaper carpet on the stairs apart from the bottom step.
The company are getting very slow to return my messages etc.
Can anyone please give advice.
Ps I'm paying for carpets on finance