Clarks was right out of step when I complained about faulty trainers

[Tony]

Guardian Consumer Affairs

I’ve tried and tried to get a refund but it’s hopelessI’ve been trying to get a £22.40 refund from Clarks since September 2016. In August, while we were on holiday and in a hurry, I bought my six-year old daughter some trainers from its Salford outlet. She adored them, but within two days the sole...

Clarks was right out of step when I complained about faulty trainers (external link to Guardian Consumer Affairs)