Faulty Console Game, No refund offered

[rikkyshh]

I purchased a console game from GAME, the game itself crashed numerous times. I went to exchange it for a new game altogether and was told i had to prove that it was happening. They game me a brand new copy of the game and the same issues were happening. I took photographic evidence of this and went back to the store.

They have told me that i have to take the issue up with the developer regarding the game crashes.

However my viewpoint is that they (GAME) have willingly sold me a game which they more than likely knew had bug issues.

From the SOGA perspective, I should be entitled to a full refund as i have been sold an item which does not perform how it should and is not fit for use.

I have argued the case with customer services who were of no help at all.

It is my understanding that i have a contract with GAME as they sold me the item and not with the developer.

Should i be entitled to a full refund?

 

[Willmorsz]

What exactly game? I think it will be better to play online in free games. For example it can be Dota 2 or CS GO. There won't be such problems.

 

[Gerrut]

Yeah, I agree with previous post. Good advice. There are a lot of free games which you can try online and avoid such issues. What gaming genres do you like? Did you try modern online gambling? If no, I recommend to visit this page and read more about the best casino sites and games.

 

[CaylinBr]

first of all the first post was made in 2014, secondly, how the hell a free game will help this guy from a broken game bought on GAME. He is telling you he has an issue with the customer service and he tries to opt for a refund and you are trying to tell him to play free games. And the last but not least, you should be an idiot to post links to gambling games in this post. Shame on you Spammer

 

[ElliotM]

first of all the first post was made in 2014, secondly, how the hell a free game will help this guy from a broken game bought on GAME. He is telling you he has an issue with the customer service and he tries to opt for a refund and you are trying to tell him to play free games. And the last but not least, you should be an idiot to post links to gambling games in this post. Shame on you Spammer

Good notice CaylinBr! How the hell this is going to help

 

[David Dominguez]

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