Help solve a 15-month battle with extraenergy following a bereavement

[Tony]

Guardian Consumer Affairs

They were told of my father-in-law’s death, but sent a £600 bill and threatening letters from debt collectorsWhen my father-in-law died my mother-in-law informed all suppliers and services, including extraenergy. It took them four months to even acknowledge receipt of the information. It took...

Help solve a 15-month battle with extraenergy following a bereavement (external link to Guardian Consumer Affairs)