I cancelled my car insurance in the cooling-off period, but was still charged

[Tony]

Guardian Consumer Affairs

I changed my mind within the 14 days so why do I have to pay One Call Insurance £74? I’d like to ask your views on insurers offering cooling-off periods if you change your mind, but still levying substantial charges if you do. I recently purchased car insurance from One Call Insurance. In my view...

I cancelled my car insurance in the cooling-off period, but was still charged (external link to Guardian Consumer Affairs)