I was badly let down by Bank of Scotland’s bereavement service

[Tony]

Guardian Consumer Affairs

The bank took my name off our joint current account instead of my late partner’s, then gave me the runaroundMy partner died in January and I went into a local Bank of Scotland branch with all relevant documents to close his accounts and transfer our joint Ultimate Reward current account into my...

I was badly let down by Bank of Scotland’s bereavement service (external link to Guardian Consumer Affairs)