I’m losing my unused Vodafone pay-as-you-go credit after switching

[Tony]

Guardian Consumer Affairs

Vodafone and Ofcom confirm it is a case of ‘use it or lose it’I was interested to read your article about Vodafone’s refusal to repay £420 of unused credit when a customer cancelled their pay-as-you-go account. My mother-in-law has a similar issue. Before switching to another provider she asked...

I’m losing my unused Vodafone pay-as-you-go credit after switching (external link to Guardian Consumer Affairs)