I recently let a firm represent me in a direct debit indemnity claim unwisely.
I got the money back almost straight away and as I had signed a 30% fee payable invoice for the named sum I thought I had better pay them the next day.
Check my account the next day and the money has been debited back out of my account..thank God I didn't pay them straight away.
However I have now been credited again but with a smaller amount equal to 6 payments made not the 7 they invoiced me for.
Am I legally obliged to pay albeit at a lower rate to reflect the change...I don't think I am as I signed to receive x amount and didn't.
They made mistakes and it was the bank that rectified everything.
I got the money back almost straight away and as I had signed a 30% fee payable invoice for the named sum I thought I had better pay them the next day.
Check my account the next day and the money has been debited back out of my account..thank God I didn't pay them straight away.
However I have now been credited again but with a smaller amount equal to 6 payments made not the 7 they invoiced me for.
Am I legally obliged to pay albeit at a lower rate to reflect the change...I don't think I am as I signed to receive x amount and didn't.
They made mistakes and it was the bank that rectified everything.