Jessops leaves me out of the picture over movie camera repairs

[Tony]

Guardian Consumer Affairs

There’s no sign of my Sony Handycam after seven months and customer service has been poorIn June last year I left my Sony HD Handycam movie camera at Jessops, Bury St Edmunds for repair after the touchscreen stopped working. It was out of warranty, so I paid £25 and was told it would take two or...

Jessops leaves me out of the picture over movie camera repairs (external link to Guardian Consumer Affairs)