Laying down the law as my phone connection with Virgin Media is on the line

[Tony]

Guardian Consumer Affairs

We can’t get ‘wayleave’ permissions to go across the shared drivewayI have been a Virgin Media customer for the past 20 years (it took over the original incarnations of cable companies long since departed). Last autumn my phone line developed a fault after cables were laid in the road, and I was...

Laying down the law as my phone connection with Virgin Media is on the line (external link to Guardian Consumer Affairs)