Lost for words when unwanted satnav doubled our Hertz car hire bill

[Tony]

Guardian Consumer Affairs

The item was marked on the form we signed as ‘Neverlost’ but I made the mistake of trusting the agentLast October we pre-booked a hire car using the Hertz website so as to book direct. We paid €100 (£86) in advance. During the car pickup at Munich airport the guy simply asked if we wanted an...

Lost for words when unwanted satnav doubled our Hertz car hire bill (external link to Guardian Consumer Affairs)