My six-year-old bought £734 of BT TV programmes ... by remote control

[Tony]

Guardian Consumer Affairs

He is severely autistic but BT refuses to waive the chargesI have a severely autistic six-year-old who got hold of the TV remote and bought £734 of kids’ programmes on my BT account. BT refuses to waive the charges, although I have never purchased any programme during my five years as a customer....

My six-year-old bought £734 of BT TV programmes ... by remote control (external link to Guardian Consumer Affairs)