Only half of the goods arrived

andersro

New Member
Jan 23, 2016
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We bought 3 nest camera's from John Lewis, we only recieved one, we spoke to John lewis and they stated that 3 camera's had been despatched and as such they are not responsible and stated we need to speak to the courier company as they are at fault.
Are John lewis correct in putting the onus on us to chase the missing parcels