Last year I took out a Premium travel insurance policy through the Post Office. The policy is run by Ageas Insurance, of Eastleigh, Hampshire. This year I booked a major holiday for myself and my wife, and had paid out substantial sums for the deposit and flights. In June my business partner was taken seriously ill, and I had to cancel the planned trip. I therefore claimed just over £7K from Ageas. A couple of simple forms needed completion, I got a letter from my partner's doctor, and almost by return the £7K landed in my bank account. Insurance companies generally get a bad press, but I thought this excellent service deserved recognition.