UPS didn’t deliver an urgent parcel and is dragging its feet on my refund

[Tony]

Guardian Consumer Affairs

It promised it would get my father’s vital heart medication to him the next day but didn’tMy father left his vital heart medication behind when he went to Ireland in March. I phoned UPS to ask if it could do a next-day before noon delivery and was assured it could, for £33.66. There was no...

UPS didn’t deliver an urgent parcel and is dragging its feet on my refund (external link to Guardian Consumer Affairs)