Why won’t the Co-op Bank believe me when I say I’m 15?

[Tony]

Guardian Consumer Affairs

I needed to get some money to my father by phone but it refused because of my deep voiceI’m writing about a ludicrous issue I’ve had with The Co-operative Bank. I tried to transfer £150 to my father by phone, which I needed to do before the weekend. It proceeded to ask an array of security...

Why won’t the Co-op Bank believe me when I say I’m 15? (external link to Guardian Consumer Affairs)