Hi all, hope you can help.
I've had some work on my roofline done by Everest and they have left me absolutely fuming with the mess they have left my garden, I have various issues around this that I am now contending, but more importantly I need to know if I have any grounds for goods being miss sold to me.
Basically, the salesman advised that a certain process would be undertook to make the roofline even more secure, and this was one of the main reasons we went with the Everest quote.
On the day, this work was not done. No sign of it. I have tackled Everest and they tell me that I got "what I signed for", meaning that the specific methods of how the work is done, is something that is not revealed, or listed.
In a nutshell, I signed for new barge boards and guttering. That's what I got. The reason I signed for the work was because I was attracted to their methods of applying these goods to my roof. These methods though, are not mentioned in the documents I signed.
Do I have any comeback at all here?
I've had some work on my roofline done by Everest and they have left me absolutely fuming with the mess they have left my garden, I have various issues around this that I am now contending, but more importantly I need to know if I have any grounds for goods being miss sold to me.
Basically, the salesman advised that a certain process would be undertook to make the roofline even more secure, and this was one of the main reasons we went with the Everest quote.
On the day, this work was not done. No sign of it. I have tackled Everest and they tell me that I got "what I signed for", meaning that the specific methods of how the work is done, is something that is not revealed, or listed.
In a nutshell, I signed for new barge boards and guttering. That's what I got. The reason I signed for the work was because I was attracted to their methods of applying these goods to my roof. These methods though, are not mentioned in the documents I signed.
Do I have any comeback at all here?