Hi
I'm not sure whether this is the correct forum for advice so apoolgies if this is not the correct question to ask.
I have a friend (Student) who purchased a few electric products from a market place. When purchasing them, he was told they were 100% genuine.
He placed them on Ebay and they sold quickly as they were a popular brand. He decided to purchase some more and again they sold and he recieved good feed back from all buyers.
After a few months, Ebay removed any further listings stating that the products were not genuine
So he stopped listing them on Ebay. After 4 months, he recieved a letter from a law firm stating that they worked for the brand and that they had noticed that he was selling their trade marked product which was not genuine.
He wrote back, describing what had happended and that he was not aware that they were not genuine as he had been told that they were 100% genuine.
A couple of days later, the law firm replied stating that his excuse was unacceptable and that he must pay for what he sold.
So basically he had been scammed as he was told they were genuine. The person who he purchased the products from is no longer there.
He has decided not to reply back to the law firm as he has described the whole story.
Can anyone provide some advice on what his rights are please? He is a bit stressed as the firm may take legal action againsta him. He is upset that he was not aware thet they were not genuine but when Ebay notified him, he did stop listing them.
I'm not sure whether this is the correct forum for advice so apoolgies if this is not the correct question to ask.
I have a friend (Student) who purchased a few electric products from a market place. When purchasing them, he was told they were 100% genuine.
He placed them on Ebay and they sold quickly as they were a popular brand. He decided to purchase some more and again they sold and he recieved good feed back from all buyers.
After a few months, Ebay removed any further listings stating that the products were not genuine
So he stopped listing them on Ebay. After 4 months, he recieved a letter from a law firm stating that they worked for the brand and that they had noticed that he was selling their trade marked product which was not genuine.
He wrote back, describing what had happended and that he was not aware that they were not genuine as he had been told that they were 100% genuine.
A couple of days later, the law firm replied stating that his excuse was unacceptable and that he must pay for what he sold.
So basically he had been scammed as he was told they were genuine. The person who he purchased the products from is no longer there.
He has decided not to reply back to the law firm as he has described the whole story.
Can anyone provide some advice on what his rights are please? He is a bit stressed as the firm may take legal action againsta him. He is upset that he was not aware thet they were not genuine but when Ebay notified him, he did stop listing them.