We have had our new bath delivered and unfortunately the oveflow part does not fit the predrilled hole in the bath. We have been pon the phone constantly trying to get a resolution. They got the supplier to phone us, they left a msg, we phoned back and were left holding for 35 mins before someone answered and after 5 minutes said we sell loads of these and never had a problem...it should fit. I took photos and asked for an email to send then, not received this and now my builders have lost a day and will be charging me. Can I try to claim this back does anyone know ?