Hi all,
I bought a diamond ring for my wife at the end of April this year, but have had to return it to the shop twice because the stones have fallen out.
On both occassions the shop repaired the ring, but now another stone has fallen out, and I would like to know whether I can ask for a refund as this will be the third time i have had to return to the shop in 8 months, and for the price I paid (£450), I dont think this is acceptable.
I dont have my original receipt, but I do have a bank statement showing the purchase price and date.
Where do i stand here please?
Thanks,
Franc'
I bought a diamond ring for my wife at the end of April this year, but have had to return it to the shop twice because the stones have fallen out.
On both occassions the shop repaired the ring, but now another stone has fallen out, and I would like to know whether I can ask for a refund as this will be the third time i have had to return to the shop in 8 months, and for the price I paid (£450), I dont think this is acceptable.
I dont have my original receipt, but I do have a bank statement showing the purchase price and date.
Where do i stand here please?
Thanks,
Franc'