My husband had been with t-mobile for years. In july this year his contract was up and having no problems with them before he decided to stay on. He upgraded his phone to a samsung classico and within 2 weeks it had completely broken down. He took it back to tmoble who sent it away for 2 weeks, we went to pick the phone up on tuesday to be told that it is not repairable die to water damage which could have been caused by: rain, mist, fog, body perspiration and that there was nothing they could do as it was not in warrenty.
Please help, we cannot afford to go out and buy a brand new phone and the only thing t-mobile are offering us is to go buy a new phone and send them the reciepts so they can credit the money back to our account. We simply cannot afford to buy a new phone.
What can i do?
Please help, we cannot afford to go out and buy a brand new phone and the only thing t-mobile are offering us is to go buy a new phone and send them the reciepts so they can credit the money back to our account. We simply cannot afford to buy a new phone.
What can i do?