Hi
I would like to know if a Builder is within his rights in refusing to repair six end bricks on my garden wall which was built by his Company approx 4 yrs ago. The wall was part of a bigger job costing in total £12,500 done by his Company at the same time. He just says that its 'frost damage' even though I have had a second opinion which states the damage was caused by using a club hammer to tap the end bricks into place hence causing them to crack.
He has not replied to my phone calls, letter in which I quoted the Statute of Limitation Act and the Supply of Goods and Services Act 1982. Neither has he responded to my e-mail in which I attached the Dilapidation Report.
I feel that he should not be allowed to get away with such an appalling attitude and should be named and shamed for such poor customer services to a customer.
I would like to know if a Builder is within his rights in refusing to repair six end bricks on my garden wall which was built by his Company approx 4 yrs ago. The wall was part of a bigger job costing in total £12,500 done by his Company at the same time. He just says that its 'frost damage' even though I have had a second opinion which states the damage was caused by using a club hammer to tap the end bricks into place hence causing them to crack.
He has not replied to my phone calls, letter in which I quoted the Statute of Limitation Act and the Supply of Goods and Services Act 1982. Neither has he responded to my e-mail in which I attached the Dilapidation Report.
I feel that he should not be allowed to get away with such an appalling attitude and should be named and shamed for such poor customer services to a customer.