Hi there
So I've eventually been caught by car dealers! I purchased a BMW 325i SE Conv @ £19000. Dealer witheld info of repairs to body which could've influenced my decision to purchase the vehicle. I've had the car since 17th March 2011 and on Sat the car just wouldn't start. Upon calling the dealers, they said it must be the battery. I went to Kwik Fit, and upon removing the battery, it came to light that the battery had been damaged, leaking acid all over, damaged the interior as well as the wiring, so the electrics have now gone. I immediately said i want a full refund based on distance selling regulation 2000, but the OFT says I made final payment on their premises even though I found the car on internet and made payment for holding deposit over the phone. They are obviously not willing to refund me and said they will repair everything. I feel I was mislead into purchasing the vehicle as I did ask if the car was reliable and they unhesitatingly said it's a lovely car.
Where does this leave me and what can I do? Thanks in advance.
So I've eventually been caught by car dealers! I purchased a BMW 325i SE Conv @ £19000. Dealer witheld info of repairs to body which could've influenced my decision to purchase the vehicle. I've had the car since 17th March 2011 and on Sat the car just wouldn't start. Upon calling the dealers, they said it must be the battery. I went to Kwik Fit, and upon removing the battery, it came to light that the battery had been damaged, leaking acid all over, damaged the interior as well as the wiring, so the electrics have now gone. I immediately said i want a full refund based on distance selling regulation 2000, but the OFT says I made final payment on their premises even though I found the car on internet and made payment for holding deposit over the phone. They are obviously not willing to refund me and said they will repair everything. I feel I was mislead into purchasing the vehicle as I did ask if the car was reliable and they unhesitatingly said it's a lovely car.
Where does this leave me and what can I do? Thanks in advance.