Hi,
Basically, on the 16th of January (2011) I bought two 10 inch E-touch Elonex tablets - £149.99 each from Toys'R'Us, one for myself and one for my mum.
Since buying, we have used them only a handful of times, they're in all the original packaging, still with the screen protectors. I've been trying for months to update the software and have spoken to Elonex for troubleshooting but had no such luck. One won't even turn on now and the other keeps freezing and turning itself off every two minutes.
We still have the receipt and wondered if we have any rights to any sort of refund/exchange/store credit.
Thanks, Jodi.
Basically, on the 16th of January (2011) I bought two 10 inch E-touch Elonex tablets - £149.99 each from Toys'R'Us, one for myself and one for my mum.
Since buying, we have used them only a handful of times, they're in all the original packaging, still with the screen protectors. I've been trying for months to update the software and have spoken to Elonex for troubleshooting but had no such luck. One won't even turn on now and the other keeps freezing and turning itself off every two minutes.
We still have the receipt and wondered if we have any rights to any sort of refund/exchange/store credit.
Thanks, Jodi.