Hi,
I have a Iphone4 that is 40 days out of the warranty. The problem i have is that i cant talk to anyone during a phone call, but the mic is working fine as it allows me to record voice memos etc. I have took the phone to the apple store today and they confirmed that nothing has been damaged inside the phone and that everything seems ok but they couldn’t do anything else for me. I then called up my Three who i got the phone from and that am still in contact with, they also said they cant do anything for me but offered to fix the phone for a fee! I have said to them that under Fit for Purpose act that this should be fixed for free and that i cant be charged as i haven’t damaged the phone and the phone is faulty. Am i right to think that the phone should be fixed for free as i haven’t damaged the phone?
Thank you
I have a Iphone4 that is 40 days out of the warranty. The problem i have is that i cant talk to anyone during a phone call, but the mic is working fine as it allows me to record voice memos etc. I have took the phone to the apple store today and they confirmed that nothing has been damaged inside the phone and that everything seems ok but they couldn’t do anything else for me. I then called up my Three who i got the phone from and that am still in contact with, they also said they cant do anything for me but offered to fix the phone for a fee! I have said to them that under Fit for Purpose act that this should be fixed for free and that i cant be charged as i haven’t damaged the phone and the phone is faulty. Am i right to think that the phone should be fixed for free as i haven’t damaged the phone?
Thank you