Hi guys, Hoping somebody can help!
Have purchased a laptop from PC world about 18 months ago, warranty lasted a year, Laptop has now decided to die and needs a new motherboard!
I'm pretty sure I'm entitled to a replacement as the product has not had a long life as of yet and should be expected to work for much longer than 18 months.
Any idea of how I should approach PC World and exactly what I am entitled to do under my statutory rights as a purchaser?
Cheers
Have purchased a laptop from PC world about 18 months ago, warranty lasted a year, Laptop has now decided to die and needs a new motherboard!
I'm pretty sure I'm entitled to a replacement as the product has not had a long life as of yet and should be expected to work for much longer than 18 months.
Any idea of how I should approach PC World and exactly what I am entitled to do under my statutory rights as a purchaser?
Cheers