I have a samsung g600 phone which has been useless. Comeback sony K750i all is forgiven.
My samsung has been returned 3times now. The last time orange informed me that as it was now over 6mths old they would replace though it was essential that i must take insurance for at least 4mths on this 'new' phone. Incidentally, they dont replace with brand new only re-conditioned.
I queried this over and over and they scrapped the insurance set up fee, though insisted that i pay £6/mth insurance. Are they really allowed to do this?
As the phone was less than a year old should they not of just replaced.
My samsung has been returned 3times now. The last time orange informed me that as it was now over 6mths old they would replace though it was essential that i must take insurance for at least 4mths on this 'new' phone. Incidentally, they dont replace with brand new only re-conditioned.
I queried this over and over and they scrapped the insurance set up fee, though insisted that i pay £6/mth insurance. Are they really allowed to do this?
As the phone was less than a year old should they not of just replaced.