As part of a bathroom makeover, a pump has been fitted by the plumber and contrary to the Manufacturers Installation Instructions, the pump has been fitted using 15mm instead of 22mm piping throughout; isolating service valves have not been installed; the method used to connect the pump to the hotwater cylinder is not an approved method; none of the pipes have been secured in any way bar the use of insulating tape; the pipework has not been insulated; the feed pipe to the tank has been positioned about 40mm above a the feed to the hot water cylinder when it should have been position a minimum of 25mm below that feed. Finally the pipework has not been routed to avoid electrics.
The Pump Manufacturer's Customer support Co-ordinator stated on the phone that I should get a new plumber and that the installation was "unbelievable". In an e-mail he said regarding the above complaints: "Yes you're correct. Cant really detail shortfalls individually and there could be others that are missing. What I would suggest is ask your fitter to read, digest installation booklet and make adjustments to correct installation. They also confirmed that should anything go wrong with the pump then, given the non-compliance with the Installation Instructions, the guarantee would be null and void.
In addition, the 'flush against the wall' toilet and cistern is not 'flush against the wall' because the wall is out of plumb and there is a 5-6mm gap between the cistern and pan.
When the fitter installed the bath he did not measure for the height of the panel and the result is that the panel is too narrow and he has filled the gap at the bottom with mastic. Result? Panel is a fixture and cant be removed without the possibility of damage.
The glass shower panel allows water to escape and the floor gets drenched during a shower.
The towel warmer has been attached to the old radiator pipes which are 75mm apart. The problem here is that the towel warmer's inlet and outlet are 55mm apart. Also the wall fixing have been measured according to instructions, but, because the pipes are out of line cosmetic screw covers are not symmetrical.
The sink is ok.
The Pump Manufacturer's Customer support Co-ordinator stated on the phone that I should get a new plumber and that the installation was "unbelievable". In an e-mail he said regarding the above complaints: "Yes you're correct. Cant really detail shortfalls individually and there could be others that are missing. What I would suggest is ask your fitter to read, digest installation booklet and make adjustments to correct installation. They also confirmed that should anything go wrong with the pump then, given the non-compliance with the Installation Instructions, the guarantee would be null and void.
In addition, the 'flush against the wall' toilet and cistern is not 'flush against the wall' because the wall is out of plumb and there is a 5-6mm gap between the cistern and pan.
When the fitter installed the bath he did not measure for the height of the panel and the result is that the panel is too narrow and he has filled the gap at the bottom with mastic. Result? Panel is a fixture and cant be removed without the possibility of damage.
The glass shower panel allows water to escape and the floor gets drenched during a shower.
The towel warmer has been attached to the old radiator pipes which are 75mm apart. The problem here is that the towel warmer's inlet and outlet are 55mm apart. Also the wall fixing have been measured according to instructions, but, because the pipes are out of line cosmetic screw covers are not symmetrical.
The sink is ok.