Hi folks,
I'm wondering if someone can help me, this afternoon I went to play on my PS3 with my son. We stuck a game in and it started loading fine... but then the game seemed to hang. So we have reset the system (and also completed a system update) however now whenever I put any disk into the PS3 it will not recognise it.
I think the disk reader mechanism, or the driver is faulty.
My question is who do I go to? I bought the item from HMV in May this year and I do still have the receipt. However on the back of the receipt it mentions something about 28 days for returns. Despite this, I am sure when I bought it the sales person told me to keep the receipt as it was my "12 month guarantee".
Can I expect HMV to replace this for me or do I have to go to Sony?
Any advice would be appreciated.
Thanks
Ian
I'm wondering if someone can help me, this afternoon I went to play on my PS3 with my son. We stuck a game in and it started loading fine... but then the game seemed to hang. So we have reset the system (and also completed a system update) however now whenever I put any disk into the PS3 it will not recognise it.
I think the disk reader mechanism, or the driver is faulty.
My question is who do I go to? I bought the item from HMV in May this year and I do still have the receipt. However on the back of the receipt it mentions something about 28 days for returns. Despite this, I am sure when I bought it the sales person told me to keep the receipt as it was my "12 month guarantee".
Can I expect HMV to replace this for me or do I have to go to Sony?
Any advice would be appreciated.
Thanks
Ian