Forgive me if this a repeat thread.
I am furious that after just two years my tv is not working at all.No Power .Nothing! No external interference what so ever.
I guess TV`s like other home appliances should last more than this.
Anyway I call Samsung and they say is out of warranty therefor i have to call the repair center.They are saying to pay upfront £90 initially and then based on what is fault and the spare part required they will quote me the real charges.
Here my question is :
1)How come at first this TV stop working in 24 months ?Is in it contradictory to the customer right in regard the durability ?
So Is there any legal avenue ?
2) Why they can tell at least the range that i have to expect to pay ?
I mean myself i do repair pc,laptops and i tell my clients clearly if say it is needed hard disk xxx amount etc...
Once I pay the £ 90 there is no return back if say they will add another £100 will be far better to look for a new one.
Please advise me .
I am furious that after just two years my tv is not working at all.No Power .Nothing! No external interference what so ever.
I guess TV`s like other home appliances should last more than this.
Anyway I call Samsung and they say is out of warranty therefor i have to call the repair center.They are saying to pay upfront £90 initially and then based on what is fault and the spare part required they will quote me the real charges.
Here my question is :
1)How come at first this TV stop working in 24 months ?Is in it contradictory to the customer right in regard the durability ?
So Is there any legal avenue ?
2) Why they can tell at least the range that i have to expect to pay ?
I mean myself i do repair pc,laptops and i tell my clients clearly if say it is needed hard disk xxx amount etc...
Once I pay the £ 90 there is no return back if say they will add another £100 will be far better to look for a new one.
Please advise me .