i have a citroen c2 57 plate on finance, have a gap policy and comprehensive insurance (sheilas wheels).
before xmas the car suffered faults and to cut a long story short faiuled.
i had to take it to a citroen dealer to get it looked at and theyve stripped the engine at a cost of +£500 to diagnose the fault.
the report said the turbo failed and somehow oil got into the engine and basically because the cylinders cannot compress fluid it caused irreparable damage and hence undriveable.
i contacted the insurance and they claim because its a manufacturers fault its not covered by them and so im stumped as to where i stand.
i want to contact the gap policy holders but if the insurance are claiming its not a "total loss" what will the gap holders say?
furthermore, any idea if because its a "manufacturers fault" that citroen have any responsibility? surely a car that is only 57 plate the turbo shouldn't fail?
any info would be greatly recieved thanks
before xmas the car suffered faults and to cut a long story short faiuled.
i had to take it to a citroen dealer to get it looked at and theyve stripped the engine at a cost of +£500 to diagnose the fault.
the report said the turbo failed and somehow oil got into the engine and basically because the cylinders cannot compress fluid it caused irreparable damage and hence undriveable.
i contacted the insurance and they claim because its a manufacturers fault its not covered by them and so im stumped as to where i stand.
i want to contact the gap policy holders but if the insurance are claiming its not a "total loss" what will the gap holders say?
furthermore, any idea if because its a "manufacturers fault" that citroen have any responsibility? surely a car that is only 57 plate the turbo shouldn't fail?
any info would be greatly recieved thanks