Hi
I have just had a new central heating system put in to a flat that didnt have any central heating at all.
The gas safe engineer did a terrible job, the pipework is untidy and covered by pipe covering that are not straight, missing bits and generally looks like a dogs dinner hanging off the wall in places. Then the boiler fits above the fridge, he fitted it too low so now the fridge cannot go back into the gap where it usually sits, it is now in the middle of the kitchen.
Can I withhold payment until he fixes all of this? He says there is nothing he can do about the boiler size but he ordered it not me so he should have checked it would fit before ordering it, am I right? Who should cover the cost of trying to get it sent back and order a new one that will fit better?
I dont know if its better to cut my losses with this guy, refuse payment and get someone else to do the work or to with hold payment until this guy sorts it all out.
Any recommendations?
I have just had a new central heating system put in to a flat that didnt have any central heating at all.
The gas safe engineer did a terrible job, the pipework is untidy and covered by pipe covering that are not straight, missing bits and generally looks like a dogs dinner hanging off the wall in places. Then the boiler fits above the fridge, he fitted it too low so now the fridge cannot go back into the gap where it usually sits, it is now in the middle of the kitchen.
Can I withhold payment until he fixes all of this? He says there is nothing he can do about the boiler size but he ordered it not me so he should have checked it would fit before ordering it, am I right? Who should cover the cost of trying to get it sent back and order a new one that will fit better?
I dont know if its better to cut my losses with this guy, refuse payment and get someone else to do the work or to with hold payment until this guy sorts it all out.
Any recommendations?