I'm new here so not quite sure if I'm putting this in the right place, so here goes anyway....
I ordered a peice of furniture on line on wednesday, I sent the company three seperate e-mails exxplaining to them that when my invoice came through by email it showed that one item was ordered but it stated that there was two checkout payments. Because I was worried I contacted the credit card company and they tell me that only one payment has been sent, what a relief! especially as I later read some reviews online about this company warning you to stay away, loads of people have had trouble with them, undelivered goods, damaged goods and not being able to get a refund, I still have had no reply from any of the emails that I have sent them which i find very suspicious, I suspect that the goods wont arrive and they intend to just keep my money, what do you all reckon, is there anything I can do? I paid with a credit card.
I ordered a peice of furniture on line on wednesday, I sent the company three seperate e-mails exxplaining to them that when my invoice came through by email it showed that one item was ordered but it stated that there was two checkout payments. Because I was worried I contacted the credit card company and they tell me that only one payment has been sent, what a relief! especially as I later read some reviews online about this company warning you to stay away, loads of people have had trouble with them, undelivered goods, damaged goods and not being able to get a refund, I still have had no reply from any of the emails that I have sent them which i find very suspicious, I suspect that the goods wont arrive and they intend to just keep my money, what do you all reckon, is there anything I can do? I paid with a credit card.