Hi
I purchased a Sharp TV from a Firm called Makro 9 Days Ago
It had developed a hardware fault as confirmed by Sharp technical Support and they felt that a repair is far too soon to be the only option due to its age which i did agree with.
Upon returning to Makro with my TV thinking it should be sorted swiftly and efficiently i was advised bluntly by the store person that they do not accept returns over 7 days and i had to contact sharp.
Checking my consumer rights i found the sales of goods act that clearly states that if the goods do not conform to contact i can return within a 6 month period and it is up to the store to prove goods were not faulty from purchase.
However i was advised that they are a Wholesaler and not a retailer therfore my consumer rights do not apply to them.
This got me thinking they sell me an individuel Item and by definition the words wholesale indicating a sale of more then one item?
So i have to accept a repair can anyone help me with my dilemma?
Thanks!
I purchased a Sharp TV from a Firm called Makro 9 Days Ago
It had developed a hardware fault as confirmed by Sharp technical Support and they felt that a repair is far too soon to be the only option due to its age which i did agree with.
Upon returning to Makro with my TV thinking it should be sorted swiftly and efficiently i was advised bluntly by the store person that they do not accept returns over 7 days and i had to contact sharp.
Checking my consumer rights i found the sales of goods act that clearly states that if the goods do not conform to contact i can return within a 6 month period and it is up to the store to prove goods were not faulty from purchase.
However i was advised that they are a Wholesaler and not a retailer therfore my consumer rights do not apply to them.
This got me thinking they sell me an individuel Item and by definition the words wholesale indicating a sale of more then one item?
So i have to accept a repair can anyone help me with my dilemma?
Thanks!