BA ruined our break – but it still won’t pay out!

[Tony]

Guardian Consumer Affairs

One family is still £700 out of pocket after the airline’s IT meltdown. But its battle get paid is likely to be typical of many othersA family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline nor their travel insurer...

BA ruined our break – but it still won’t pay out! (external link to Guardian Consumer Affairs)