Hello
I was wondering if anybody had a similar experience having really bad wedding venue hosts.
The hosts of our initially selected venue were unbelievably unresponsive, unhelpful and did not communicate in an appropriate manner.
Their response time was totally unreasonable and in my opinion quite frankly unacceptable. We didn't have our wedding there in the end and are happy to have cancelled just in time.
The main problem now is, £2k Deposit Lost.
To share a few points briefly:
* It took them 3 months to confirm any kind of drinks prices.
* We waited 6 weeks for food prices. We expressed on many occasions how important it was for us to have a full costing from the hosts to enable us to send our invitations out.
* We never received a full written catering cost. Not even 3 months after signing the contract.
* After waiting 6 weeks for food prices the kids menu prices were forgotten
We wrote an email cancelling our contract which wasn't acknowledged until 2 weeks later when they saw that I made a Facebook Page and Web Site to make other people aware. Newton-House-Weddings-Reviews
We know of other couples going through a similar drama. Here are some quotes of them:
- Paid the deposit, it was agreed that we could bring in our own caterers, so we went ahead and booked and then they turned around and said they didn't agree that. We had a meeting with them to discuss the situation, which ended in them losing their temper and acting unprofessionally. Not an atmosphere we want for a wedding, but if we turn them down for their unprofessional behaviour, we'll lose our deposit.
- We have also been concerned about the time taken to get answers
- They have ruined everything, changed the goal posts, lied, and increased prices or threatened to not provide the food!!! We've had to pay another £400 this evening in fact!
Surely those guys can be stopped somehow! It's not about my money. We just want to stop those hosts destroying other people's wedding day!
Any help would be appreciated.
Thank you!
Sven
I was wondering if anybody had a similar experience having really bad wedding venue hosts.
The hosts of our initially selected venue were unbelievably unresponsive, unhelpful and did not communicate in an appropriate manner.
Their response time was totally unreasonable and in my opinion quite frankly unacceptable. We didn't have our wedding there in the end and are happy to have cancelled just in time.
The main problem now is, £2k Deposit Lost.
To share a few points briefly:
* It took them 3 months to confirm any kind of drinks prices.
* We waited 6 weeks for food prices. We expressed on many occasions how important it was for us to have a full costing from the hosts to enable us to send our invitations out.
* We never received a full written catering cost. Not even 3 months after signing the contract.
* After waiting 6 weeks for food prices the kids menu prices were forgotten
We wrote an email cancelling our contract which wasn't acknowledged until 2 weeks later when they saw that I made a Facebook Page and Web Site to make other people aware. Newton-House-Weddings-Reviews
We know of other couples going through a similar drama. Here are some quotes of them:
- Paid the deposit, it was agreed that we could bring in our own caterers, so we went ahead and booked and then they turned around and said they didn't agree that. We had a meeting with them to discuss the situation, which ended in them losing their temper and acting unprofessionally. Not an atmosphere we want for a wedding, but if we turn them down for their unprofessional behaviour, we'll lose our deposit.
- We have also been concerned about the time taken to get answers
- They have ruined everything, changed the goal posts, lied, and increased prices or threatened to not provide the food!!! We've had to pay another £400 this evening in fact!
Surely those guys can be stopped somehow! It's not about my money. We just want to stop those hosts destroying other people's wedding day!
Any help would be appreciated.
Thank you!
Sven