Hi! I've been browsing this excellent site to try to find an answer, but can't quite get a parallel. I'd SO love some advice. I bought a Canon A1100 from simplyelectronics.net, delivered 05.08.09. I wanted a pocket camera to take on walks to record insects for later identification, and chose the Canon because it has a Viewfinder (OVF) which my eyesight needs, as well as an LCD display.
After not many days of learning how to use the camera I discovered that the Viewfinder is so misaligned that, when shooting MACRO close-ups, the insect centred in frame using the Viewfinder ends up right at the edge of shot, or even out of shot, when the pictures are reviewed at home. Subsequent surfing online now reveals that Canon Viewfinders are often misaligned, with many people accepting they’ll just have to use the LCD instead.
I returned the camera within 14 days stating the problem. Since then, in three weeks’ of chasing them, simplyelectronics.net have emailed back twice telling me there is no problem with the focus on the camera. As the problem has nothing to do with focus I am getting very frustrated with them. For me, the combination of Viewfinder and MACRO was the purpose of the camera, and it is not fit for this. If they next respond that for MACRO shots they advise using the LCD, or that the Viewfinder is only a guide, or within the manufacturer’s tolerances, or some such, what can I do next, please?
After not many days of learning how to use the camera I discovered that the Viewfinder is so misaligned that, when shooting MACRO close-ups, the insect centred in frame using the Viewfinder ends up right at the edge of shot, or even out of shot, when the pictures are reviewed at home. Subsequent surfing online now reveals that Canon Viewfinders are often misaligned, with many people accepting they’ll just have to use the LCD instead.
I returned the camera within 14 days stating the problem. Since then, in three weeks’ of chasing them, simplyelectronics.net have emailed back twice telling me there is no problem with the focus on the camera. As the problem has nothing to do with focus I am getting very frustrated with them. For me, the combination of Viewfinder and MACRO was the purpose of the camera, and it is not fit for this. If they next respond that for MACRO shots they advise using the LCD, or that the Viewfinder is only a guide, or within the manufacturer’s tolerances, or some such, what can I do next, please?