Hello, i recently ordered a PC from Littlewoods, however when the PC arrived it was in a completely different pc case than shown in the advertisement pictures, there was also no information on the ad page about PC cases being different than shown in the pictures.
The thing is, the case this PC is in is very ugly in my opinion, it also does not have a front in-take fan that was shown in the ad picture which was one of the reasons i chose this pc as my old one had over-heating issues.
I contacted littlewoods and asked if it could be returned and i was told that because the specs were correct and it was just a different tower case i could not return the item.
When i sent in a complaint form about it, i got an email telling me that the item could not be returned as i had set it up and that if i was unhappy i should not have set the pc up. I only set the PC up so that i could check the system specs to see if i had been sent the wrong computer.
I personally feel that the PC case is an important part of any PC when deciding what to buy, as airflow,future upgrades are all effected.
I am just wondering if i have any rights in claiming a return?
It's all new to me and i really regret buying this computer from Littlewoods now.
Thanks.
The thing is, the case this PC is in is very ugly in my opinion, it also does not have a front in-take fan that was shown in the ad picture which was one of the reasons i chose this pc as my old one had over-heating issues.
I contacted littlewoods and asked if it could be returned and i was told that because the specs were correct and it was just a different tower case i could not return the item.
When i sent in a complaint form about it, i got an email telling me that the item could not be returned as i had set it up and that if i was unhappy i should not have set the pc up. I only set the PC up so that i could check the system specs to see if i had been sent the wrong computer.
I personally feel that the PC case is an important part of any PC when deciding what to buy, as airflow,future upgrades are all effected.
I am just wondering if i have any rights in claiming a return?
It's all new to me and i really regret buying this computer from Littlewoods now.
Thanks.