Recently my other half bought a new dress on styleshake.com.
When the dress arrived she did not like the way it looked and also did not like the fact it did not seem to be made in the material she asked for and was mentioned on the delivery not, being silk (which I believe to be a smooth material, where as with the material used for the dress you can see intertwinings).
When emailled the company has refused to allow the item to be sent back for a refund.
Also it should be noted that the company does not have a phone number to contact them on and that issues must be sorted via email. We have requested for a number to contact them on to talk over the matter but have yet been sent a reply.
Any advice?
When the dress arrived she did not like the way it looked and also did not like the fact it did not seem to be made in the material she asked for and was mentioned on the delivery not, being silk (which I believe to be a smooth material, where as with the material used for the dress you can see intertwinings).
When emailled the company has refused to allow the item to be sent back for a refund.
Also it should be noted that the company does not have a phone number to contact them on and that issues must be sorted via email. We have requested for a number to contact them on to talk over the matter but have yet been sent a reply.
Any advice?