Expedia may say ‘no’ when it really means ‘yes’

[Tony]

Guardian Consumer Affairs

I thought my booking had failed until £1,670 was taken from my account In January I tried to book a £1,600 holiday using Expedia. When I came to pay, the screen jumped back to the home page. This happened a couple of times. I was not given a booking confirmation number, as is usual, nor did I...

Expedia may say ‘no’ when it really means ‘yes’ (external link to Guardian Consumer Affairs)