Hi all, maybe you can give me some advice.
I bought 4 Nintendo DS Lites in October for Christmas presents from an ebay seller in Hong Kong - I can tell you are all cringing already
They where listed as NEW, and I paid via paypal and they arrived in reasonable time. On arrival I checked them over, they all appeared ok, so I put them away for christmas.
Within days of opening them, 2 out of the 4 consoles developed faults on the touch screens. The touch screens continued to deterioate, and became so bad that they are completely unusable.
Obviously I emailed the seller, who has ignored all contact.
By this time, I am to late to file a claim either with ebay, or Paypal. I have emailed ebay but 10 days later am still awaiting a response. The seller is no longer a registered user.
I sent the faulty consoles of to be fixed by an independant repairs service. He confirmed my suspicions that the consoles where in actual fact re-furbs, and went ahead and fixed the screen on one. The other one had a broken motherboard and is not worth the cost of fixing. They were both returned to me, and within a few days, the repaired one started to develop the same screen problems as the motherboard one. I have emailed my repair chappy with the details, and its not good news
So I am left with 2 broken consoles, and no way to make a claim.
Is there ANYTHING I can do?
Thanks
I bought 4 Nintendo DS Lites in October for Christmas presents from an ebay seller in Hong Kong - I can tell you are all cringing already
They where listed as NEW, and I paid via paypal and they arrived in reasonable time. On arrival I checked them over, they all appeared ok, so I put them away for christmas.
Within days of opening them, 2 out of the 4 consoles developed faults on the touch screens. The touch screens continued to deterioate, and became so bad that they are completely unusable.
Obviously I emailed the seller, who has ignored all contact.
By this time, I am to late to file a claim either with ebay, or Paypal. I have emailed ebay but 10 days later am still awaiting a response. The seller is no longer a registered user.
I sent the faulty consoles of to be fixed by an independant repairs service. He confirmed my suspicions that the consoles where in actual fact re-furbs, and went ahead and fixed the screen on one. The other one had a broken motherboard and is not worth the cost of fixing. They were both returned to me, and within a few days, the repaired one started to develop the same screen problems as the motherboard one. I have emailed my repair chappy with the details, and its not good news
So I am left with 2 broken consoles, and no way to make a claim.
Is there ANYTHING I can do?
Thanks