Feeling cross after House of Fraser failed to give me a free pen

[Tony]

Guardian Consumer Affairs

While shopping on its website I was promised a free Cross pen if I spent £200 – but it was never deliveredWhen I was making purchases on the House of Fraser website an offer popped up informing me that a free Cross pen would be added to the basket if my order exceeded £200.However, when it was...

Feeling cross after House of Fraser failed to give me a free pen (external link to Guardian Consumer Affairs)